01271 321600 / 01237 477799

sales@exmoorfascias.co.uk

Rolle Quay, Barnstaple, EX31 1JE

Our Services

FAQ

General

Please call us on 01271 321600 or email either sales@exmoorfascias.co.uk with any installation enquires or tradecounter@exmoorfascias.co.uk with any supply only enquiries

Yes, all products that we install are available supply only

Yes, we employee our own installers to carry out your installation

Please select 'Request a Service' and complete our contact form and we will contact you to arrange for a service engineer to rectify any issue you may have reported.

Installations

Trade Counter

Yes, please see our delivery areas and charges

Yes, we are open to all, general public, installers, tradesmen, major housing developers, stockists and more..

We offer Trade Cash Counts and Trade Credit Accounts, please click here to apply

Yes, we accept all major credit cards excluding AMEX

Glazing

While extremely rare, spontaneous glass breakage does happen occasionally in double glazed units. This is not normally covered by the manufacturers guarantee.

Maintenance

Wash frames with warm soapy water every to remove grime and atmospheric deposits. Avoid all solvent based cleaners on any coloured profiles. Please see our maintenance manual downloads.

Yes, if there is a panel in the bottom half of your door. If you have an existing door that is glazed this can be changed to a panel to accommodate a cat / dog flap; alternatively there are options to install into replacement glazing

Surfaces and inner channels should be cleaned using warm soapy water and either a soft cloth or sponge but do nothing harsher than a soft natural bristles brush. All areas should be thoroughly rinsed and dried after cleaning. Please see our maintenance manual downloads.

Wash with warm soapy water to remove grime and atmospheric deposits. Avoid all solvent based cleaners on any coloured profiles. Please see our maintenance manual downloads.

To stop blockages occurring from leaves and other debris

A Regular maintenance to clear out any debris, installation of gutter brush will keep gutters free from debris or alternatively installation of gutter guard will prevent blockage allowing non-restrictive flow of rainwater.   

Once or twice a year using a maintenance spray. This may vary as we live in an area with high salt content in the air. Please see our maintenance manual downloads.

Windows

Please see attached leaflet from The Glass and Glazing Federation which explains why condensation occurs on internal and external surfaces and offers some advice about control – charlotte please link brochure

Trickle vents are now a requirement as part of Building Regulations, Please see guidance attached.

Doors

The most common reason is that it needs a small adjustment. If we have recently installed your door, there is a settling period in which movement may occur, please call to arrange for one of our engineers to visit to rectify. If this is happening to an existing door which is not covered by guarantee, please contact the office to arrange a quotation.

Yes, if there is a panel in the bottom half of your door. If you have an existing door that is glazed this can be changed to a panel to accommodate a cat / dog flap; alternatively there are options to install into replacement glazing

Brochures

Looking for all the available brochures? Click Here.

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